Partner Program

Sell monitoring without becoming a monitoring station.

Drive margin faster. Eliminate headaches. Watchful runs the SOC, the AI, and the response. You install, package, and own the customer.

Sovereign

100% USA

Monitoring, AI, and data residency entirely on US soil. No offshore eyes on your customers' cameras.

White-label

Your brand

Your name on the app, the portal, and the talkdown voice. We disappear into the background.

Wholesale from

Attractive rates

Per camera, per month. You set retail. The spread is yours, every month, forever.

Live response

24 / 7 / 365

AI verification in seconds. Human agents on every real event. Dispatch when it counts.

How it works

Three roles. Yours, ours, the customer's. No overlap. Click any step to see exactly what falls in each lane.

Cameras, network, on-site work, and the customer relationship are yours. You stay the trusted local expert your customer already trusts.

Hardware & install

Cameras, NVRs, switches, cabling, mounts. Spec'd, sold, and installed at your margin — not ours.

Site design & commissioning

Survey, camera placement, network setup, and getting the system online and tuned to the property.

Service & maintenance

Lens cleans, swap-outs, IT calls, expansions. Recurring service revenue stays with you.

Customer relationship

You own the account. We never market to your customers, never bill them, never poach.

Partner economics

Buy wholesale. Sell at your price.

One flat rate across every tier. Higher tiers unlock more pooled tokens per camera — so the same spend covers more monitoring time.

Wholesale rate · all tiers

$POA

Charged per 12-hour monitoring block. Tokens are pooled across your fleet and replenish every month. No per-incident fees, no onboarding charges, no minimums on Silver.

Monthly tokens per camera (pooled)

Silver1,000
Gold1,100 +11%
Platinum1,250 +25%

Included at wholesale

One rate. The whole stack.

  • 24/7 AI on every camera
  • Live human verification
  • Voice talkdown & deterrence
  • Police & guard dispatch
  • Sovereign US monitoring
  • Customer-facing portal
  • Mobile app for the customer
  • Incident reports & evidence
  • Partner portal & analytics
  • Tier-2 technical support

Platinum unlocks white-label branding, custom voice, API/SDK access, and your invoice on the customer's bill.

Channel Management

A clear plan for how we work together.

Watchful works directly with enterprise customers. Partners install, service, and monetize the infrastructure. Where those paths cross, our Channel Management approach keeps things simple, fair, and predictable for everyone involved.

Clear lanes. Clear rules. No surprises.

Direct deals create partner revenue

Most Watchful customers still need:

  • Camera upgrades
  • Cabling and installs
  • On-site support

We generate demand. When a customer doesn't manage their own security infrastructure, our lead sharing program means you capture the infrastructure revenue.

Opportunity registration protects your deals

Register an opportunity in the Watchful Portal and we'll work with you, not around you:

  • Registered partners get a protected window
  • We prioritize the partner-led path where we can
  • We'll let you know quickly if there's existing engagement

Less guessing. Fewer collisions. More closed deals.

How we handle overlap

  • Registered partners get the first look
  • Where there's no registration, the active relationship usually leads
  • We try to keep existing customers with whoever they're already working with
  • Partners stay in charge of their own pricing and customer relationship

If both sides are active, we align commercially.

Platinum

Build your own monitoring company on top of ours.

Platinum partners get a fully white-labeled stack. The customer sees your brand end-to-end. We disappear into the background and run the AI, the SOC, and the operations.

Talk to us about Platinum
Your brand on portal and customer app
Your number and voice on AI talkdown
Your invoice and contract with the customer
Our AI, SOC, and 24/7 agents underneath
API + SDK to embed in your own products
First call on every new platform feature

Tiers

Same platform, three commitment levels. Pick the lane that fits your business today — move up when you're ready.

Tier comparison

What changes as you grow

Silver

1,000 tokens / camera

Gold

1,100 tokens / camera
Recommended

Platinum

1,250 tokens / camera
Who it's for
Best fit
Occasional monitoring installs
Regular monitoring installs
Build your own monitoring brand
Commitments
Minimum monthly commitment
$0
$12,500
$40,000
Certified technicians on staff
Not required
Not required
Mandatory
Capabilities
Resell at any price you set
Opportunity registration
White-label portal & talkdown
iOS / Android app
WatchfulGo app
WatchfulGo app
Your branded app
Your invoice to the customer
API & SDK access
Margin & support
Wholesale rate
$POA / 12-hr block
$POA / 12-hr block
$POA / 12-hr block
Monthly tokens per camera (pooled)
1,000
1,100 (+11% value)
1,250 (+25% value)
Support tier
24/7 phone & email
24/7 phone & email
Dedicated Key Account Manager
Dedicated partner manager
Meeting cadence
Quarterly
Monthly
On demand / weekly

The platform

What you're selling.

The full Watchful stack comes with every wholesale token. AI, agents, apps, audit, integrations, compliance — bundle it however you want.

AI core

Quill

The decision engine behind every alert. Quill cross-references thousands of data points in real time so your customers only ever see verified threats.

  • Cross-references every camera, every event
  • Trained on millions of monitored hours
  • Pattern-aware: learns each site
  • Gets smarter with every customer
Explore Quill

Agentic monitoring

Quill Operator

Autonomous 24/7 monitoring on existing cameras. Only calls when it matters.

87%

Quill AI automation

2s

median response

Learn more

Talkdown

Quill Voice

Live AI- and agent-led talkdown over on-site speakers, plus continuous audio analytics. Sends intruders packing without a guard.

Learn more

Last-mile monitoring

Humans in the loop

End-to-end agentic monitoring. Quill resolves the volume, and our human operators in Austin, TX and Auckland, NZ close the last mile on every event that needs a person.

Agentic AI core
Austin, TX SOC
Auckland, NZ SOC
Inside our SOC

iOS & Android

WatchfulGo app

Customer-facing mobile app for live alerts, site review, and arm/disarm. Platinum partners ship it under their own brand.

Learn more

Cameras & VMS

Integrations

Works with the cameras, NVRs, and VMS you already install. No rip-and-replace.

AxisNX WitnessDigital WatchdogAvigilon Alta+ 100s more
See all integrations

Reporting

Reporting & analytics

Event summaries, response metrics, and operational reports. Exportable for your monthly customer reviews.

Learn more

Audit trail

Alarm audit dashboard

Every alarm, every action, every operator decision logged and replayable. Defensible record for insurance, customer, and police.

Uptime

Camera health checks

Continuous health monitoring on every connected camera. Offline streams, drift, and tamper events surfaced before your customer ever notices.

Compliance

Trust & compliance

SOC 2 Type II, encryption in transit and at rest, sovereign US infrastructure. Sells itself in enterprise procurement.

See the trust center

Every feature. Every tier. No upsell traps.

Silver, Gold, and Platinum partners all sell the same platform. Tiers change your wholesale value and what you can white-label — never what your customer gets to use.

Frequently asked questions

The questions partners ask before they sign. If yours isn't here, ask us before you apply.

Apply to the Partner Program

Tell us about your business. We'll come back within one business day with next steps and current wholesale rates.